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For borrowers

How borrowing works

Four stages: register, verify, get your limit, then apply. The platform is automated and runs on email, so use an address you check often.

Start registration Calculate a repayment
1

Register your account

  • Fill in the registration form and select Borrower.
  • We email you a confirmation link. If it is not in your inbox, check Junk or Spam.
  • Click the link within one hour or it expires.
  • Expired? Log in with your username and password and you will be offered a fresh link.

Use a working email address. Every step — your agreement, the loan decision, funding confirmation and balance updates — arrives by email.

2

Complete your profile

  • Open your dashboard and go to My Profile.
  • Fill in your personal, work and bank account details.
  • Upload four documents: personal ID, work ID, your latest payslip, and a bank statement showing that pay.
  • If you have accounts at two different banks, use both — one as your main account and one as the nominated account.
3

We set your borrowing limit

  • Once your profile and uploads are complete, our admin is notified automatically.
  • We review your payslip and bank statement and set your limit at 60% of your take-home pay.
  • Your account becomes active and you can apply straight away.

No uploads, no activation. We cannot set a limit without a payslip and a matching bank statement, and without a limit the application form stays closed.

4

Apply and receive funds

  • Click Apply, then choose your amount (K100 to K1,000) and the number of days to your next payday (up to 14).
  • Your total repayable must stay within your limit — otherwise the system cancels the application automatically.
  • We email you the loan terms. Open it and click Digitally Sign Loan Agreement; the loan is not reviewed until you do.
  • Once approved and funded, the money goes to the bank account on your profile and you get a confirmation email.

Borrowing from a private lender? Enter their Lender ID (LUID) on the application form and their own terms apply instead of ours — see how rates work.

checklist Before you start

  • An email address you can access
  • Personal ID and work ID
  • Your most recent payslip
  • A bank statement showing that pay
  • A job with an employer: INSTABUXX does not lend to self-employed people

sell One fixed price

On a K500 loan for 14 days at 10% fixed interest, with your employer registered:

Repaid by the due dateK550.00
1 day after the due dateK600.00
A further fortnight unpaidK650.00
Run your own numbers

payments How to repay

Your loan is repaid in one payment on payday, through your employer’s payroll arrangement with INSTABUXX. If your employer is not registered, you pay us directly and upload your payment proof.

If you pay any amount yourself by deposit or transfer, put your loan reference in the description, then upload the receipt against the loan so we can reconcile it. Always log in first to check your Total Due.

savings Short on your due date?

You do not have to pay in full.

If you cannot pay the whole amount on your due date, you can pay just the interest. Your loan is then due on your next pay day, on the same amount and at the same rate, and you pay it back when you are able.

  • Pay just the interest — on a K1,000 loan that is K100 instead of K1,100.
  • Your loan keeps running — another 14 days on the same amount, with no late charges.
  • Do it again if you need to — at the end of each term, pay in full or pay just the interest again.
  • Easy to ask — tap Pay interest only on your dashboard; we tell you the amount and your new due date.

Paying just the interest costs 10% of the amount, and your loan is then due on your next pay day, 14 days after this one. Paying in full is always the cheapest way to finish your loan. These figures are for employees of registered companies. Employer not registered with INSTABUXX? You can borrow up to K500 at 20% fixed, with another 20% of the original amount added for every fortnight it stays unpaid. Paying interest only costs the interest: 20% of the amount, K100 on K500. You repay us directly, not through payroll.

You borrow K1,000. On your due date you are short.

What happens next is up to you.

You pay just the interest
On your due date you owe K1,100you pay K100
Your loan starts again — due on your next pay dayK1,100
Late chargesnone
You pay nothing
Another 10% is addedevery fortnight
Your borrowing limitis cut
Recovery actionfollows
Borrow money
Know the risk

What default means

We would rather you understood this before borrowing than after. If you are short on your due date, you can avoid all of this by paying just the interest.

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Another 10% or 20% every fortnight

If the loan is not repaid by its due date, another 10% (20% if your employer is not registered) of the original amount is added straight away, and again for every further fortnight (14 days) it stays unpaid.

Can’t repay in full on your due date? You can pay just the interest (10% of the amount, K50 on K500). Your loan is then due on your next pay day, on the same amount, at 10% again. You can do this at the end of each term.

Employer not registered with INSTABUXX? You can borrow up to K500 at 20% fixed, with another 20% of the original amount added for every fortnight it stays unpaid. Paying interest only costs the interest: 20% of the amount, K100 on K500. You repay us directly, not through payroll.

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Your limit is cut

Falling into default reduces your borrowing limit, and it keeps reducing on further defaults until you can no longer apply.

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Recovery action follows

Under the terms you sign, we may pursue recovery and list you with the Credit & Data Bureau. That affects future borrowing anywhere.

Read the full terms and conditions and our DCC data policy before you apply.

Open your borrower account

Registration takes a few minutes. Have your payslip and ID ready and you could be verified the same day.

Register now Ask a question